STORE POLICY

Shipping Policy

As sole owner and employee, Carlina Christina works her absolute hardest to deliver our quality products within a timely manner. Carlina Christina offers a range of shipping options and asks that if you have any questions about your order to contact the business through our Instagram or email. Due to the COVID-19 crisis, international shipping is not currently available. 


Return & Exchange Policy

Due to COVID-19 we will not be accepting returns or exchanges. If product is severely damaged upon arrival, contact business through Instagram or email in order to be issued a refund. 

FREQUENTLY ASKED QUESTIONS

Fit & Size?


Most of our items fit true to size. For specific fit check product descriptions for each individual item. Size up or down depending on desired fit.




What forms or payment do you take?


We accept Visa, Mastercard, American Express, China Union Pay, JCB, Diners, CartesBancaires, Discover, Electron, Maestro, and PayPal.




How long will it take for my item to arrive?


Depending on your choice of shipping option your item could take anywhere from 1-7 business days to arrive. If your order still hasn't arrived past the 7 business day mark, please reach out to us so we can sort out the issue!




I do not like my item, can I return or exchange it?


Unfortunately, due to COVID-19 we will not be accepting exchanges or returns. Please contact us to be issued a refund if product is damaged upon arrival.





© 2020 Thecarlinachristina